It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.
To use our online appointments and prescription service you need to register directly with the practice. The receptionist will give you a document containing your log on ID and password. Once you are set up to use the system you will have 24/7 access to book and cancel appointments and order your repeat prescriptions.
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
Can another Healthcare Professional help?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
- You can make an appointment by visiting the practice, telephone or online
- Please make one appointment for each member of the family who needs to be seen
- Consultations by our practice team are by appointment only
- We try to ensure that all patients are offered a consultation within 48 hours
- If you wish to see a particular GP or nurse then you may have to wait longer
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment or you maybe asked to arrange a return appointment
- It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. Try to attend punctually for your appointments. Unfortunately if you are late we may have to rearrange your appointment.
The telephones are especially busy between 8:00am to 10:00am for urgent appointments and also between 2:00pm to 3:00pm when test results become available. We would ask patients to avoid calling between these times for routine matters and to keep your call as brief as possible.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
